London, June 2026 – Amid intensifying competition across the tourism and hospitality industry in the Asia Pacific region, ONYX Hospitality Group, a leading hospitality management company specialising in hotels, resorts, serviced apartments and luxury residences across Asia Pacific, continues to drive its organisation forward with a people-first philosophy at the heart of its growth strategy. The company reinforces its position as one of the region’s key hospitality players by prioritising talent development alongside international service standards to support sustainable long-term business growth.
Saranya Watanasirisuk, Senior Vice President of Human Resources at ONYX Hospitality Group, stated, “Hospitality is fundamentally a people-driven business. The success of an organisation is not defined solely by business expansion or the development of new projects, but by the ability to build capable teams with a strong understanding of international service standards and the capacity to grow alongside the organisation with stability and confidence. We firmly believe that our people are the foundation of both organisational success and the long-term advancement of the hospitality industry.”
Saranya Watanasirisuk, Senior Vice President of Human Resources at ONYX Hospitality Group
At the core of ONYX Hospitality Group’s people development strategy is ONYX Academy, the company’s dedicated learning and development institution established to serve as a central platform for systematically strengthening the capabilities of leaders and employees across the organisation. The academy integrates leadership development, succession planning and talent pipeline development with the company’s long-term growth objectives through programmes designed to strengthen management capabilities while building the knowledge and competencies required to continuously elevate service standards. This approach enables employees to contribute effectively to business success in their current roles while preparing them for greater responsibilities in the future.
One of the flagship programmes under ONYX Academy is the General Manager Development Programme (GM Track), designed to develop current and aspiring hotel general managers across the group with a comprehensive understanding of business management, operational excellence and people leadership. The programme aims to cultivate leaders capable of driving organisational performance effectively while preparing them for greater responsibilities in the future. It was recognised with the Best Management Training Programme award at the EXA: Employee Experience Awards 2025, a regional accolade celebrating excellence in employee experience management.
In parallel, ONYX Hospitality Group continues to strengthen its Leadership Development & Talent Pipeline approach through The NextYou Initiative, a programme focused on preparing high-potential employees for future leadership roles within the organisation. The initiative encompasses talent assessment, succession planning and personalised development plans to support long-term career growth and organisational readiness. The programme was honoured with the Best Career Development Programme award at the EXA Awards.
In addition, the company places strong emphasis on elevating the strategic role of its human resources function through the HR Leadership Enhancement Programme. The initiative is designed to empower HR leaders and teams to work alongside management as strategic business partners while playing a critical role in enhancing workforce capabilities across the organisation. The programme received the Best In-House Certification Programme award at the EXA Awards.
In terms of organisational culture, ONYX Hospitality Group also continues to advance its Culture Transformation & Service Excellence approach by fostering a people-centric culture and translating its service philosophy into daily practice across every property and brand. The initiative aims to continuously elevate service standards while preserving the distinctive essence of Thai hospitality blended seamlessly with international standards.
Beyond this, ONYX Hospitality Group integrates sustainability into its people development strategy through its Sustainably Crafted Hospitality approach, creating balance between business growth, employee wellbeing, and social and environmental responsibility. This initiative was recognised with the Best ESG Programme award at the EXA Awards.
The company’s commitment to people development and organisational culture transformation has continued to gain recognition across the region. Most recently, ONYX Hospitality Group received the Asia’s Top HR Leaders 2026 award, reflecting the vision and dedication of its human resources leadership in driving impactful people initiatives that have delivered tangible results, supported by the organisation’s strong commitment to talent development.
At the same time, ONYX Hospitality Group was also recognised by the Best Places to Work organization, with the Best Place to Work in Thailand 2026 and Best Place to Work in Southeast Asia 2026 certifications, underscoring the company’s excellence in human resource management, workplace culture and employee engagement across all dimensions.
“Investing in people is the most important investment for any hospitality business because our people are the ones who create exceptional experiences for guests and serve as the driving force behind sustainable organisational growth. ONYX Hospitality Group will continue to strengthen talent capabilities and build a future-ready organisation while contributing to the advancement of Thailand’s and Asia Pacific’s hospitality industry,” Saranya Watanasirisuk concluded.
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About ONYX Hospitality Group:
ONYX Hospitality Group, a reputable force in the Asia-Pacific hospitality industry, operates a collection of comprehensive yet complementary brands - Amari, OZO, Shama and Oriental Residence - catering to the distinctive needs of discerning business and leisure travellers across the Asia-Pacific region. In addition to its brand portfolio, ONYX Hospitality Group also operates additional hospitality services across spa and food and beverage. With over five decades of management experience, the company extends its innovative solutions throughout the region, upholding internationally recognised standards and ensuring optimal operational manoeuvrability. By fostering enduring relationships with like-minded business partners, ONYX Hospitality Group delivers unparalleled experiences in a dynamic and competitive market, meeting the ever-evolving demands of travellers.
More information: www.onyx-hospitality.com
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